Returns & Refunds


 

THREE MONTHS FREE WARRANTY

Liebe Seele commits to the highest standard of requirements to make the top quality bondage products. We source best leathers from all over the world and our seasoned craftsman focus on every detail in cutting and sewing. So we're proud to introduce our amazing 3 MONTHS product warranty.

If there is anything wrong with the products in 3 months after you received the products, you can CONTACT US to apply for a free replacement. 

FREE RETURN

If you changed your mind after your purchase, you can also CONTACT US within 10 days after you received the product to apply for the free return. But Due to the nature of our products, PLEASE make sure that items are unopened, unused and undamaged.

There are no extra charges from us for return and you only have to bear the shipping costs or customs duties which have incurred from the returned packages.

FULL REFUND / FREE REPLACEMENT

Once we received the returned products and tested it well satisfied for free fund/replacement, we will process your choice of a refund or a replacement in 7 working days.

If the products returned is not in its original condition, the buyer will be responsible for any losses in value.

If you choose the replacement, you will also have to pay for the shipping cost for sending replacements.

 

Please feel free to CONTACT US if you have even a small question.

 

 


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